Terms of Use — Nectar.Pay

This page is maintained by Nectar.Pay to describe the terms on which we provide our merchant payment gateway. Plain English where we can, legal language where we must. By creating a Nectar.Pay account or accepting a payment through Nectar.Pay, you agree to these terms.

1. What Nectar.Pay is

Nectar.Pay is a non-custodial cryptocurrency payment gateway. We generate per-invoice receiving addresses from public keys (xpubs) or static addresses that you, the merchant, supply. Funds settle directly from the customer's wallet to your wallet. Nectar.Pay never takes possession of customer funds, and cannot freeze, reverse, or seize them.

2. Eligibility

You must be at least 18 years old and legally able to enter contracts in your jurisdiction. You are responsible for ensuring that accepting cryptocurrency is lawful for your business in the jurisdictions in which you operate.

3. Your account

You are responsible for the security of your account credentials, your wallet keys, and any xpub or address you configure.
You are responsible for the accuracy of invoice amounts, store details, and webhook secrets.
We may suspend accounts that violate these terms, attempt to abuse the service, or use Nectar.Pay for activity prohibited by applicable law.

4. Fees and plans

Current pricing is published on our pricing page. We may change pricing prospectively with reasonable notice. Because Nectar.Pay is non-custodial, we do not deduct fees from your settlements; plan fees are billed separately.

5. Cryptocurrency risk

Cryptocurrency transactions are irreversible. Block-chain confirmations, exchange rates, and network fees are determined by the underlying networks (Bitcoin, TEXITcoin, Ethereum, Base, Tron, Solana, and others we may add). Nectar.Pay does not guarantee any specific exchange rate, confirmation time, or network availability. You accept the risk that:

Network congestion may delay confirmations.
Exchange rates may move between invoice creation and payment.
Sending funds to a wrong address — by you, your customer, or as a result of a misconfigured xpub — is not recoverable.

6. Refunds and chargebacks

Nectar.Pay does not process refunds. Cryptocurrency payments have no chargeback mechanism. If you need to refund a customer, you do so directly from your wallet. Refund policies between you and your customer are your responsibility.

7. Tax and compliance

You are solely responsible for your tax obligations, sales tax collection, reporting, and KYC/AML compliance applicable to your business. Nectar.Pay provides export tools (CSV, JSON, QuickBooks) to help; it does not provide tax or legal advice.

8. Service availability

We work to keep Nectar.Pay available, but we do not guarantee uninterrupted service. Scheduled maintenance, third-party outages (block explorers, exchange rate providers, the underlying chains), or force-majeure events may interrupt service. Because settlement is on-chain, Nectar.Pay downtime does not put your funds at risk.

9. Acceptable use

You agree not to use Nectar.Pay for activity that is illegal under applicable law, including (without limitation) money laundering, sanctions evasion, fraud, or the sale of contraband. We reserve the right to terminate accounts found doing so.

10. Disclaimer of warranties

Nectar.Pay is provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

11. Limitation of liability

To the maximum extent permitted by law, Nectar.Pay's total liability for any claim arising out of or relating to the service is limited to the fees you paid us in the twelve months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages, or for any losses arising from blockchain network behavior, wallet errors, exchange rate movement, or customer dispute.

12. Changes

We may update these terms from time to time. Material changes will be announced in-product or by email. Continued use after the effective date constitutes acceptance.

13. Contact

Questions about these terms: hello@honest.money.

Nectar.Pay is part of the Honest Money Ecosystem.